How do I join the Star Points rewards scheme?
Are there any additional costs?
There is no additional cost involved! No registration fee or membership fee is necessary to use this service.
What is the value of a Star Point?
The scheme is based on points/rewards where;
Rs. 1/- = 1 Star Point
However, it is important to note that Star Points cannot be converted to Rupees.
How can I check my Star Points balance?
What benefits do I get?
You can earn and redeem Star Points whenever you shop at any Star Points merchant outlet, enjoy special discounts and offers from Star Points merchants across the island, transfer Star Points between Dialog and non-Dialog numbers registered under the same NIC and redeem Star Points or Dialog bill payments.
How do I earn Star Points?
You can earn Star Points for all transactions above Rs.100/= at any Star Points partner merchant and Dialog Customer Care Centre. Also, for Dialog bill payments & device purchases at Dialog Customer Care Centers.
How do I redeem Star Points?
How do I donate Star Points?
You can donate Star Points to SOS Children’s Villages Sri Lanka, Help Age, My Friend, Little Hearts, UNICEF Sri Lanka & Trail, the registered charity programmes via the Star Points mobile app & the 141 USSD. Please not that you must maintain a balance of 100 points in your account when donating.
Can I transfer my Star Points?
Can I request to reverse/cancel a transaction?
Yes, this can be done within five days of the transaction. To do so, you require the consent of the merchant. Self-redemptions performed using the My Dialog app, the Dialog Star Points app and other redemption processes, can also be reversed.
What is the validity of Star Points?
Star Points have a minimum validity period of 12 months and a maximum validity of 18 months from the day the points were earned. Star Points expire on the 30th of June and 31st of December annually.