transactions

Transactions

A new way to earn!

We are pleased to announce that with effect from 1st May 2012, the Star Points rewards scheme for Dialog Mobiles will be revised.

With the new Star Points rewards scheme, a customer with a regular connection can earn 1.5% of Star Points based on their Dialog Mobile usage.

The percentage of points would be awarded based on a loyalty category. Customers would be given points according to the below table.

Loyalty Category STAR ONLY FLYSMILES + STAR
STAR STAR FLYSMILES
GOLD 4% 1.5% 3 miles per Rs. 250 spent
SILVER 3% 1.5% 2 miles per Rs. 250 spent
BRONZE 2% 1.5% 1 miles per Rs. 250 spent
PRIORITY 2% 1.5% 1 miles per Rs. 250 spent
NORMAL 1.5% 1.5% 1 miles per Rs. 250 spent

Please see the below example for a Star Only regular Customer, the revised Star Points scheme would be awarded as stated below:

Service Star points % for a Normal Customer
Local Voice D2D 0%
Local Voice D2ND 1.5%
IDD  Voice 1.5%
SMS D2D 1.5%
SMS D2ND 0%
SMS IDD 1.5%
Data (GPRS/MBB) 1.5%
Package rental (Postpaid) 0%
Other revenue (excluding rental) 1.5%

Points will be awarded at the end of the month and you can check your balance via SMS or by dialing #141#

Time taken to award points

Points would be awarded monthly:

Prepaid – Within 15 days during the following month
Postpaid – Within 10 days during the bill run

*Conditions apply

How to earn with Star Points Merchants

  • You can earn Star Points from any Star Points Merchant and Dialog.
  • Ask your Merchant for Star Points when you make a purchase.
  • Give your mobile number to your merchant.
  • You will receive a SMS receipt for the transaction.
  • Check the details of the SMS receipt and confirm with your merchant.
  • You can earn Star Points for all transactions above Rs. 100/=.

How to check balance

  • Dial #141# and select option 1
  • or

  • Type Star <space> points and send to 141
  • or

  • Dial 141 and select option 2

How to redeem

Dialog Bill Payment

SMS : Type star pay amount to be redeemed and SMS it to 141
Eg. To redeem 500 points type star pay 500 and SMS to 141

Through 141 : Call 141 Select option 2 to redeem

Other purchases

  • You can request to redeem your Star Points at any Star Points Merchant.
  • Give your mobile number to the merchant and tell the number of Points to be redeemed.
  • You will receive an authentication code via SMS.
  • Give the Authentication Code to your merchant to complete the transaction.
  • You will receive a SMS receipt for the redemption.
  • Check the details of your receipt and confirm with your merchant

How to Transfer or Donate Points

  • Mobile to Mobile

    To successfully transfer points, both numbers should be under the same NIC. Please dial #141# and select option 4.

  • Transfer HSBC Rewards Points to Star Points or vice versa

  • Transfer American Express Membership Rewards to Star Points or vice versa

    To transfer Star Points into American Express Membership Rewards
    Type AMEX <space> NIC Number <space> Number of Star Points to be transferred and SMS to 141 from your Dialog mobile*
    *Minimum transfer amount is 100 and the Star Points balance at the time of request must be over 200

    To transfer American Express Membership Rewards into Star Points
    Call 0114 414141 to transfer points**
    **Minimum transfer amount is 3,000

    Conversion ratio : 1 Star Points to 3 American Express Membership Rewards and vice versa

  • Convert Star Points to FlySmiLes

    Type FLY FlySmiLes membership number amount and send to 141. The minimum transfer amount is 1000 points.

  • To donate your Star Points

    To donate your Star Points to HelpAge Sri Lanka dial #141# and select option number 5.

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Redeem your bill

    You can redeem your Star Points via SMS for Dialog Mobile Bill payments or pre paid top-ups.

    Type star pay <amount to be redeemed> and SMS it to 141 Eg. To redeem 500 points type star pay 500 and SMS to 141

Contact Us

Customer Hotline :141

Partner Assistance : 0777 456 456

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