- The Subscriber has the right to request for Star Points from any of the partnering Merchants.
- Subscriber can collect Star Points for transactions made over Rs.100.00 (ie. Minimum Bill value should be Rs.100.00).
- At the time of Redemption Subscriber should maintain a minimum balance of 100 points.
- One (01) point is equivalent to Rs.1.00 (One Rupee)
- Subscriber shall be responsible to provide the correct Dialog subscriber Mobile Number and shall check and confirm the transaction details with the Merchant.
- When carrying out Redemption and Reversal Transactions Subscriber should provide the Authentication Code to the Merchant.
- Subscriber shall request for Reversals within five (05) days from the transaction date. If not, the Merchant shall not do any Reversals. If the transaction date has been exceeded by more than five (05) days Subscriber shall not be entitled for any for Reversals.
- The Subscriber may request to Redeem the accumulated points as long as the Subscriber’s Dialog mobile connection is active. Further, Subscriber can also request for Reversals as long as the Subscriber’s Dialog mobile connection is active. (Example: If the Connection is one way barred or connection is active the Subscriber can do Redemptions or Reversals. If the connection is two way barred or permanently disconnected, then the Subscriber shall not be able to do Redemptions or Reversals).
- The Subscriber may inquire his/her Star Points balance from the Merchant. In addition to this service Customer can also inquire the balance using his/her mobile.
- The Subscriber shall indemnify Dialog from whatsoever liability arising out his/her being a member of the Star Points Program.
- Subscriber shall immediately inform any loss of the mobile phone with the mobile connection to Dialog. Dialog shall not be liable for any transactions carried out fraudulently during such time period.
- The Subscriber shall indemnify and keep Dialog fully indemnified from and against all actions, claims, demands, cost, expenses, liabilities, loss, damages or other monetary relief brought, made or awarded against or incurred by DIALOG resulting (directly or indirectly) arising out of any transaction carried out by the Subscriber with the Merchant.
- Dialog nor any of their respective suppliers makes any representations or warranties, express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose, with respect to any of the services furnished by the Merchant or Dialog.
- Dialog shall be entitled to suspend or terminate a Subscriber from Star Points loyalty scheme at its discretion.
- Dialog shall be entitled to from time to time amend and vary the terms and conditions mentioned herein.
